In the process of purchasing LED display screens, many customers often encounter such problems:
Why do some suppliers quote ridiculously high prices for the same P2.5 indoor screen?
Is the higher the parameter, the better?
Are well-known brands necessarily more reliable?
These issues not only affect the final purchasing decision, but also the actual implementation effect of the project.
This article will use a real case – the whole process from the church customer’s initial questioning of the quotation to the final successful order, to deeply analyze how customers should scientifically compare products, understand parameter differences, and judge the professionalism and service capabilities of suppliers when purchasing church LED display screens or other indoor LED projects.
We will start from five key points: price structure, configuration selection, brand recognition, communication rhythm, and trust building, to provide you with a systematic guide to LED selection and supplier evaluation.
Whether you are new to LED display screens or are comparing multiple suppliers, I believe this article can provide practical reference for your purchasing decisions.
Special note: The EXCEL LED quoted in the chat is actually the same company as LEGIDATECH.
Why are there so many differences in quotations?
When many customers purchase indoor LED displays for the first time, they are often surprised by the huge difference in quotations between different suppliers.
Take the P2.5 full-color LED display as an example.
For the same parameter configuration, some manufacturers quote 20% higher than their peers, and even more expensive than some well-known international brands. Does this mean that the cost performance is low? Actually, not necessarily.
The “low-price channels” of overseas brands seem the same but are actually different
Many international LED brands (such as Unilumin, Absen, etc.) will launch “low-profile versions” or “regional exclusive versions” in different countries/channels.
The appearance of such products seems to be the same, but the actual internal configuration, lamp bead selection, control card version, and cabinet structure may be simplified or downgraded.
Therefore, the performance of the “low-price LED screen of overseas brands” purchased from third-party channels is not completely consistent with the official standard model.
If you only look at the brand name and surface parameters, it is easy to be misled by the price.
Similar parameters ≠ consistent quality, and the selection logic of suppliers is very different
In the context of fierce market competition, some small factories will choose low-priced lamp beads, inferior ICs, and non-standard power supplies to reduce costs.
This type of LED screen has no problem running in the short term, but it is prone to color difference, dead lights, high heat generation, etc. in medium and long-term use.
It is especially not suitable for churches, conference rooms, command centers and other occasions with high requirements for long-term stability.
In contrast, professional suppliers like LEGIDATECH will insist on using high-specification components, such as crystal lamp beads, high-brush ICs, and power supply certification parts, and perform aging tests and anti-static treatment before each batch of shipments-this directly increases the cost, but it is also a basic requirement to ensure quality.
Different sales methods also affect the cost structure
Formal LED display suppliers not only provide products, but also need to undertake additional services such as solution design, content consulting, after-sales service, remote debugging, transportation and packaging.
These are added values that cannot be reflected in “pure product quotations”.
Some sellers who offer “low quotes but no additional services” may seem to have attractive prices, but in fact they pass the risks on to customers: for example, installation and debugging rely on their own exploration, system matching relies on guesswork, and after-sales support relies on their own solutions.
In the LED display industry, “expensive” does not mean being cheated, and “cheap” is not necessarily a good thing.
When evaluating quotations, customers should not only look at the surface of numbers, but also have a deep understanding of the brand’s “hidden costs” such as shipping channels, product structure, after-sales capabilities, and service life.
First clarify the truth of “cheap on the surface”. Suppliers that truly meet their needs, have stable quality, and have guaranteed after-sales service are the first choice for long-term cooperation.
Compare price, but also configuration
-Parameter comparison is not the higher the better.
In the process of purchasing LED display screens, many customers will fall into the misunderstanding of “the higher the parameter, the better”.
For example, when they hear that some screens have a refresh rate of up to 7680Hz, they question whether the ordinary 3840Hz is not enough; or when they see that the price of P2.6 is cheaper than P2.5, they think it is just a difference of “0.1mm”.
In fact, there are specific usage logic and adaptation scenarios behind these parameters, and they cannot be generalized.
About refresh rate:
the higher the clearer, it depends on the application scenario.
Refresh rate is the number of times the LED screen updates the picture per second, in Hz. 3840Hz refresh rate can already meet most indoor usage scenarios, especially in fixed installation environments such as churches and conference rooms, it is already very clear and smooth, with almost no ghosting or scanning line problems.
The extremely high refresh rate of 7680Hz is more used for:
Professional studios or broadcast-level video recording (to avoid shooting interference)
High-end exhibitions/naked eye 3D projects (ultra-high image continuity requirements)
Specific military police/control center locations
Blindly choosing 7680Hz in ordinary applications will not only have limited improvement, but will also bring higher costs, power consumption and complexity.
As we said when communicating with a church customer: “If you insist on 7680Hz, we can do it, but it is really unnecessary.”
About dot pitch: P2.5 is not “more expensive P2.6”
The difference between P2.5 and P2.6 is not only in numbers, but also in their technical affiliation and usage direction:
P2.5 is a standard pitch designed for indoor fixed installation, with high density and high stability. It is suitable for indoor environments with high requirements for image quality such as churches, exhibition halls, and conference rooms;
P2.6 is derived from the stage rental screen. The box structure is more suitable for frequent disassembly and assembly, but it may be slightly inferior to fixed screens in terms of heat dissipation, lamp density, and long-term stability.
What’s more, the Ehonor series cabinet weighs 3 kg and is magnetically installed, which is lighter and more convenient.
In order to save inventory, many suppliers will “flexibly” sell P2.6 rental screens as church screens. It seems to be no problem in the short term, but the long-term operating stability and viewing comfort may be discounted.
LEGIDATECH pointed out this phenomenon frankly in customer communication and suggested: “If you don’t buy from me, at least choose a brand like Absen. They won’t use stage screens to fool church screen customers.”
Professional suppliers can provide “applicability first” configuration suggestions
High-quality suppliers will not blindly push high-priced models, but will provide reasonable matching and budget-controllable configuration solutions based on actual conditions such as customer venues, viewing distances, and budget restrictions. For example:
Within a viewing distance of 5 meters, P2.5 and below spacing is recommended.
The main viewing angle is the main one, and 3840Hz high refresh + high grayscale is given priority.
In scenes where no shooting or broadcasting is performed, the standard configuration is more cost-effective.
Where is the professionalism of suppliers reflected?
It is not the one with the lowest price who is reliable.
In the LED display market, low quotes do not mean that the supplier is professional and reliable.
A truly excellent LED supplier is not just a “product seller”, but also a selection consultant, a system integration assistant, and an after-sales guarantor.
When purchasing, customers should especially identify those suppliers who can only “quote + ship” but lack service awareness and technical background.
Whether there is a real product understanding
In actual sales, some suppliers will directly recommend the rental screen inventory (such as P2.6/P2.9) in hand to customers who need fixed installation in order to ship quickly, and even tell customers “it’s almost the same, as long as it’s cheap”.
But in fact, the design concepts of stage rental screens and fixed installation screens are completely different:
Rental screens pursue portability, quick installation and disassembly, and the box is light but the heat dissipation is conservative;
Fixed screens emphasize stable structure, color consistency, and long service life, which are more suitable for environments such as churches, exhibition halls, and conference rooms where “install once and use for ten years”.
In previous cases, LEGIDATECH clearly pointed out that some manufacturers sell P2.6 rental screens as church screens.
This practice may “save money” in the short term, but it is unprofessional in terms of long-term operation, maintenance costs and display experience.
Can you answer “the real question of the customer”?
Customers will encounter many technical questions during procurement, such as:
Is the refresh rate of 3840Hz enough?
How to plan the resolution to best suit the venue?
Can arc and corner splicing be done?
Can the installation method hide the cable/control card?
A truly knowledgeable supplier will provide technical explanations + application suggestions based on customer needs, rather than just saying “we can do it” or “how much do you want”.
In the above case, the customer asked for 7680Hz, and LEGIDATECH did not blindly cater to it, but explained why 3840Hz is enough and 7680Hz is not cost-effective for church use – this is the responsibility of professional suppliers.
Whether they dare to recommend high-quality brands in the same industry
Instead of blindly promoting themselves
What is even more rare is that suppliers with real vision dare to “persuade customers to make rational choices.”
LEGIDATECH even suggested to customers during communication: “If you don’t buy from us, then at least choose a brand like Absen, they won’t fool customers.”
Although such suggestions may seem to “push customers away”, they actually enhance customers’ trust in us.
In the end, the customer not only did not leave, but continued to communicate in depth, expand demand, and finally chose to place an order.
When evaluating LED suppliers, you should not only look at the price and product appearance, but also pay attention to whether they understand the product, pay attention to the usage scenario, dare to tell the truth, and can provide full-process support.
Price can be negotiated, but trust and professionalism are difficult to replicate.
How to build a sense of trust?
Long-term communication is better than urging orders.
In the purchase of LED display screens, especially long-term fixed installation projects such as churches, customers often do not place orders on impulse, but need time to understand the product, compare suppliers, and inspect services and guarantees.
At this time, a truly professional LED supplier should not only be a “urging order”, but also a “solver” and “runner-up”.
Do not urge questions frequently
In the above case, after LEGIDATECH quoted, it did not ask “whether to decide” or “whether to place an order” every day.
Instead, it took the initiative to share relevant cases every few days, such as church screen installation photos, project videos, and video processor application demonstrations.
After seeing this, customers will spontaneously ask questions, such as:
“Does your video processor support split-screen playback?”
“Can the screen be larger?”
This interactive method is more effective than “urging progress”, which not only demonstrates the professional strength of the supplier, but also maintains the initiative and comfort of customers.
Use technical answers instead of emotional responses to eliminate misunderstandings
When customers complained that “your prices are higher than Unilumin”, Unilumin Lighting did not rush to prove that it was cheaper, but responded frankly that the other brand’s overseas channels had low-end versions and unstable quality.
And explained that it provided a complete solution including standard configuration, solution design, transportation suggestions, and after-sales guarantee.
This fact-based comparison is not aggressive and allows customers to calmly think about the value logic behind the price.
Win customer trust with real suggestions
When the customer asked “Can we do 7680Hz refresh rate?”, UnifyLED did not take the opportunity to raise the quotation, but explained:
“7680Hz refresh rate can indeed be done, but for normal indoor use such as churches, 3840Hz is high-definition and flicker-free enough, and there is no need to increase the budget for parameter stacking.”
This kind of suggestion is not “do it if you can”, but “is it worth doing”. This also reflects the supplier’s sense of technical responsibility.
More importantly, it conveys to customers: you are not only our customer, but also a partner who deserves our consideration from your perspective.
Customers who have established trust make more resolute decisions
Finally, when the customer agreed with the configuration suggestions, control system solutions, and screen size planning provided by LEGIDATECH, he took the initiative to ask: “Can it be made in a larger size?”
The next day, after receiving the quotation, he directly confirmed the order and asked for information such as door-to-door transportation quotation and payment account number.
The entire transformation process was not forced forward, but professional companionship was used to gain the customer’s active trust.
Summary
When purchasing LED display screens, customers are often confused by prices and parameters, and ignore the core: adaptation scenarios + real configuration + professional services.
Price: The cheaper the better, it depends on whether it includes high-quality modules, control systems, and after-sales services.
Parameters: The higher the better, the refresh rate and dot pitch should be reasonably selected according to the viewing distance and content purpose.
Brand: It is necessary to distinguish whether it is an original product or a low-end channel product.
Service: Can it provide customized solutions, installation guidance, and content management support?
Trust: Professional explanations, case references, and long-term follow-up are the key to facilitating orders.
To choose the right LED screen, you can’t just look at the price, but whether it is suitable for you. If you need one-stop support, LEGIDATECH as a professional LED display factory， provides a full-process service from selection, control to transportation, welcome to consult.
FAQs:
1. Why are there so many differences in the quotations of P2.5 indoor LED displays from different brands?
The difference in quotations usually comes from the quality of lamp beads, power configuration, control system, cabinet materials and after-sales service scope. Some brands also have “low-profile” products in overseas channels, resulting in consistent surface parameters but obvious differences in actual experience.
2. Is there a specially recommended refresh rate for LED displays used in churches?
For most scenes such as churches and conferences, a refresh rate of 3840Hz is clear and smooth enough. Although 7680Hz is higher, it is mostly used for shooting or high-end projects, and the cost performance is not high.
3. Is there a difference between P2.5 and P2.6 LED displays? Which one is more suitable for churches?
P2.5 is a standard model designed for fixed installation, suitable for long-term and stable use in churches; P2.6 is mostly a rental screen, which is easy to disassemble and assemble but has slightly weaker picture quality consistency, and is not recommended as the main screen for churches.
4. How to judge whether an LED display manufacturer is professional and reliable?
A comprehensive judgment can be made based on whether there are project cases, whether technical selection suggestions are provided, whether customization and transportation are supported, and whether after-sales service is complete. A truly professional manufacturer will not only quote the lowest price, but will help customers “choose the right one”.
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